Get the right information to the right people at the right time

A really great post over at e2open about what CIOs should be focused on at work. I’ve thought about it a lot since reading this yesterday. The only thing I might add is that CIOs should also be focused on keeping information out of the wrong people’s hands. Get information to the right people and keep it from the wrong people. Is it that simple?

What do you think?

2 thoughts on “Get the right information to the right people at the right time”

  1. Hi Mark,

    Last year I saw a nice presentation by Jorn Bettin on various dimension that can be used to measure the quality of information. Jorn listed the following dimensions:

    Accuracy
    Currency
    Completeness
    Security
    Reliability
    Unambiguity
    Findability
    Traceability
    Simplicity
    Usability

    I think “getting right information to the right people at the right time, and keeping it from the wrong people” is essentially enforcement of these dimensions. Here are some tips offered by Jorn for improving on each of these dimensions:

    For accuracy and completeness, focus on relevant information and eliminate irrelevant information.
    For currency, increase the level of automated system integration
    For security, introduce stronger authentication and encryption, and remove ambiguities from job descriptions
    For reliability, use software designs that tolerate temporary outages of required/external services, and invest in system and data center replication technology
    For unambiguity, use concepts names that are tailored to the role-specific context
    For findability, provide advanced support for queries, make the query engine aware of the role- specific context, and allow query by information category, by container, by name, and by semantic identity
    For traceability, ensure consistent use of information categories and containers, automatic tagging of information with temporal & spacial meta data and adherence to retention constraints
    For simplicity, implement intuitive representations that are developed in collaboration with domain experts
    For Usability, ensure consistency of representations across devices, and adequate reliability

    Entire presentation available here.

    Saqib

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s